Modernize intelligence, preserve architecture

Evolve legacy IVR into conversational AI without infrastructure disruption.

CI builds IVR solutions to better connect you with your customers. We are experts at design and integration, leveraging our years of experience to layer AI into your existing infrastructure. We craft solutions that work for you, making your IVR the best version of itself. Our goal is to modernize your voice systems without disruption.

Case Study - Absentee Reporting

To alleviate stress on the managers and employees at L.L.Bean, CI was happy to implement the Absentee Reporting Application. This allows employees to call in to an automated system and report an absence, including their reason for missing work. This solution even features the option for employees to receive confirmation of their absence through SMS, putting their mind at ease that they've followed proper procedure.

IVR better than you've ever imagined

Bridging the gap between traditional systems and intelligent voice solutions.

CI brings AI into customer interactions where it matters most: understanding intent, simplifying high-volume requests, reducing agent burden, improving routing, and helping customers resolve needs faster. Our approach combines conversational automation with configurable workflows, multilingual support, and real integration depth—so AI becomes operationally useful, not just impressive in a demo.